Service Request

To start a support ticket with CYBERCity fill in the service request form below and click Send.

	Client Information
Company
Your Name
Phone Number	Please include your area code and extension.
E-Mail Address	A valid email is required. If you do not have one please dial (607)729-2990.
Service Agreement	Yes  No If you have a Service Agreement with CYBERCity/PCMarketGroup please select Yes.
Location	Please enter the location of item needing service above.
	Problem Information
Computer Operating System	Windows 2003  Windows XP  Windows 2000  Windows 9x  Mac  Other
Scope Of Problem	Printer  Single Computer  Multiple Computers  Network  Website  Email  Other
Level Of Urgency	Low (FYI) Medium (Within 5 Business Days) High (Today Preferable) Urgent (Immediate Attention Needed - Please Call)
Problem Description	Please describe the problem above.
Additional Information	Please add any additional information above that may help us with a solution. (History of the problem, changes, additions of hardware or software, etc.)