Medical Office Training Program

1) The Computer Interface

a) Windows XP Desktop

· Start Menu

· Basic mouse training", point click <CTRL<CLK>, <SHIFT><CLK>

· Turning on and shut down of computer

· Taskbar icons

· Desktop

· Screen saver

· Wallpaper

2) Managing Computer Files

a) Naming files

b) Saving Files

c) Folders

d) Copying files

e) Using Windows Explorer

· VISTA (optional)

f) System backup

g) Trouble shooting errors

3) Basic Editing Techniques

a) Word wrap

b) Inserting characters

c) Effect of <ENTER>

d) <DEL> vs <BKSP>

e) Spell check

f) Navigation through the document

4) Printing

a) Basic idea

b) Margins

c) Portrait vs landscape

d) Headers & footers

5) Basic Data Entry Techniques

a) Terminology

· Database

· Record

· Field

· Data

b) Text vs numbers, numbers vs dollars

c) Using <TAB> to move within fields

d) Database management

· Sorting

· Searching

· Selecting groups of records

6) Using Email for business

a) Correct business techniques – no BTW, FYI, etc

b) Email addresses

c) Using CC: and BC:

d) Attaching files to emails

e) Opening files attached to emails

f) Filing emails

g) Forwarding emails correctly

h) Setting up the address book

i) Setting up groups in the address book

j) Security in email

7) HIPPA